Q-See QS434 User Manual

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Summary of Contents

Page 1 - USER MANUAL

H.264 Network Embedded DVR 4 Channel CIF/HD1/D1 Digital Video Recorder USER MANUAL Model #: QS434 www.q-see.com Rev 5/7/20

Page 2 - Q-See Products

DVR INSTALLATION Model #: QS434 3 | Page 2.2 REAR PANEL 4-CHANNEL MODEL Connectors on Rear Panel Item Number Physical Connector Connector Descr

Page 3

DVR INSTALLATION Model #: QS434 4 | Page 2.3 CONNECTION DIAGRAM

Page 4 - Model #: QS434

DVR INSTALLATION Model #: QS434 5 | Page 2.4 HARD DRIVE INSTALLATION Caution: When working with devices such as hard drives or DVRs that are sensi

Page 5 - Customer Information Card

DEVICE OPERATION Model #: QS434 6 | Page 3. DEVICE OPERATION 3.1 MOUSE OPERATION The mouse is the primary input device for navigating system menus

Page 6 - TABLE OF CONTENTS

DEVICE OPERATION Model #: QS434 7 | Page 3.2 REMOTE CONTROL The remote control is the secondary input device For navigating the system’s menus.

Page 7

DEVICE OPERATION Model #: QS434 8 | Page 3.3 USING THE SUB-MENU Mouse Only When using the mouse, use the Sub-Menu to access several system option

Page 8 - 1. INTRODUCTION

DEVICE OPERATION Model #: QS434 9 | Page 3.4 PLAYBACK View recorded video on the system through the Search Menu. To begin playback: Figure 3

Page 9 - 2. DVR INSTALLATION GUIDE

DEVICE OPERATION Model #: QS434 10 | Page Onscreen Playback Controls To use the onscreen playback controls:3 1) Click the VCR-like controls to

Page 10 - 2.2 REAR PANEL

DEVICE OPERATION Model #: QS434 11 | Page Standby Mode The system can also be put into Standby Mode. Power will remain to the system but will not

Page 11 - 2.3 CONNECTION DIAGRAM

DEVICE OPERATION Model #: QS434 12 | Page 3.5.2 USING THE MAIN MENU Figure 3.5.2 1) SEARCH: Search for recorded video on the system. 2) RECOR

Page 12 - 2.4 HARD DRIVE INSTALLATION

CONTACT US Model Number: QS434 Please contact a Q-See support representative first for any additional information you need help with regardin

Page 13 - 3. DEVICE OPERATION

DEVICE OPERATION Model #: QS434 13 | Page 1. SEARCH Search and playback recorded video on your system. Figure 3.5.3 NOTE: When you first ope

Page 14 - 3.2 REMOTE CONTROL

DEVICE OPERATION Model #: QS434 14 | Page FILE LIST Use the File List sub-menu to see a detailed list of all the recorded video on your system.

Page 15 - 3.3 USING THE SUB-MENU

DEVICE OPERATION Model #: QS434 15 | Page 2. BACKUP Use the File List sub-menu to find recorded video on your system and copy it to a USB flash d

Page 16 - 3.4 PLAYBACK

DEVICE OPERATION Model #: QS434 16 | Page Using the Playback Software (included on CD) 1. Copy a backup file to your PC. 2. Open multimedia

Page 17 - 3.5 SYSTEM OPERATION

DEVICE OPERATION Model #: QS434 17 | Page Multi-Media Player Menu Overview (Figure 3.5.10) • Date is depicted in upper right hand

Page 18 - Model #: QS434

DEVICE OPERATION Model #: QS434 18 | Page Audio Settings: In your Multimedia player interface, go to the Setting menu on your toolbar. From there

Page 19 - 3.5.2 USING THE MAIN MENU

DEVICE OPERATION Model #: QS434 19 | Page 3) Under QUALITY, select BEST, FINE, NORMAL. Setup code rate for recording, CIF: corresponds to 768Kb

Page 20 - 1. SEARCH

DEVICE OPERATION Model #: QS434 20 | Page To set a recording schedule: 1) Open the Main Menu and click RECORD. 2) Under REC. MODE, select TIMER

Page 21

DEVICE OPERATION Model #: QS434 21 | Page Mask Field Setup The Mask Field lets you block a specific portion of a channel you do not want recorded

Page 22 - 2. BACKUP

DEVICE OPERATION Model #: QS434 22 | Page 4. HDD MANAGEMENT Displays essential information about the system`s internal hard drive, and lets you f

Page 23

SAFETY INSTRUCTIONS Model #: QS434 1. Electrical Safety All installation and operation should conform to your local electrical safety codes.

Page 24

DEVICE OPERATION Model #: QS434 23 | Page 5. BASIC Set the system language, date and time, passwords, and configure audio and display options. T

Page 25 - 3. RECORD MODE

DEVICE OPERATION Model #: QS434 24 | Page 7. DATE/TIME It is highly recommended to immediately set the date and time when first setting up your

Page 26

DEVICE OPERATION Model #: QS434 25 | Page • If using the DEFAULT, click APPLY. • If setting a CUSTOM DST, use the drop-down menus to select a we

Page 27

DEVICE OPERATION Model #: QS434 26 | Page To change your Device ID and Password: 1) Click the field beside DEVICE ID and enter a 6-digit numerica

Page 28

DEVICE OPERATION Model #: QS434 27 | Page Preview Preview channels can be very useful if your display monitor is in public view. Select OFF for pr

Page 29 - 4. HDD MANAGEMENT

DEVICE OPERATION Model #: QS434 28 | Page 11. ADVANCED Use the Advanced Setup menu to configure alarm settings, motion detection, mobile surv

Page 30 - 6. LANGUAGE

DEVICE OPERATION Model #: QS434 29 | Page To configure alarm settings (Figure 3.5.28): 1) Under I/O CHANNEL, select NO (Normal Open), NC (Nor

Page 31 - 7. DATE/TIME

DEVICE OPERATION Model #: QS434 30 | Page 5) Under SEND EMAIL, enter the sender email address. 6) Under SEND PW, enter the password of your emai

Page 32 - 8. PASSWORD

DEVICE OPERATION Model #: QS434 31 | Page 3) Under MD SETUP, click SETUP. The red motion grid appears over the selected channel in full screen. 4

Page 33 - 9. DISPLAY

DEVICE OPERATION Model #: QS434 32 | Page Go to MAIN menu, select ADVANCED, select MOBILE (RED square Figure 3.5.32.1) to display MOBILE setup wi

Page 34 - 10 VIDEO/AUDIO

WARRANTY INFORMATION Model #: QS434 Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty co

Page 35 - 12. ALARM

DEVICE OPERATION Model #: QS434 33 | Page To restart the machine (soft-reset): 1) Click RESTART. 2) Click OK in the prompt. The system will per

Page 36

DEVICE OPERATION Model #: QS434 34 | Page To configure a PTZ camera (Figure 3.5.34): 1) Connect a PTZ camera to the BNC and 485A (TX, +) and 485

Page 37 - 14. MOTION DETECT

DEVICE OPERATION Model #: QS434 35 | Page Figure 3.5.35 Figure 3.5.36 UPNP UPnP Forum is an industry initiative designed to enable simpl

Page 38 - 15. MOBILE

DEVICE OPERATION Model #: QS434 36 | Page Figure 3.5.37 Figure 3.5.38 For the DVRs IP address you would enter the same first 3 sets o

Page 39 - 16. SYSTEM

DEVICE OPERATION Model #: QS434 37 | Page password that they assigned you. You will then be able to access the DVR remotely by entering the domain

Page 40 - 17. PTZ

DEVICE OPERATION Model #: QS434 38 | Page Figure 3.5.41 d. The next screen will ask you to create a domain name. Domain na

Page 41 - 18. REMOTE ACCESS

DEVICE OPERATION Model #: QS434 39 | Page Figure 3.5.43 f. Clicking on Network will generate a Network settings dialog box as illustrated in Fi

Page 42

DEVICE OPERATION Model #: QS434 40 | Page 18.1 PORT FORWARDING To access the DVR from a remote computer over the internet you would then need to

Page 43

DEVICE OPERATION Model #: QS434 41 | Page To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to matc

Page 44

DEVICE OPERATION Model #: QS434 42 | Page To connect to the DVR from the remote computer you would then open an Internet Explorer browser window a

Page 45

PRODUCT REGISTRATION Model #: QS434 Customer Information Card User’s Name Mr./Mrs. Company Name Postal Address Postal code Phone Number E-m

Page 46

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 43 | Page 4. REMOTE SURVEILLANCE SOFTWARE 4.1 FEATURES The system features a built-in browser-based s

Page 47

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 44 | Page 4.2 REMOTE SURVEILLANCE MAIN SCREEN Select LAN or INTERNET from the drop-down menu and clic

Page 48

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 45 | Page 6) Functions: Click the icons to show/hide channels, take screen captures, and record. 7)

Page 49

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 46 | Page 4.3.2 SUB-MENU Right-click any channel to open the sub-menu. Figure 4.3.1 4.3.3 PTZ CONTRO

Page 50 - 4.1 FEATURES

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 47 | Page 4.3.4 SCREEN CAPTURES Use the remote surveillance software to take a snapshot of the cha

Page 51

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 48 | Page Figure 4.3.4 The purple bar indicates the download progress. The green marker indicates

Page 52 - 4.3.1 RECORDING

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 49 | Page To backup files remotely: 1) Click REPLAY at the top of the main screen. 2) Select a date(

Page 53 - 4.3.3 PTZ CONTROL

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 50 | Page 4.3.6 REMOTE SETUP Use the Setup tab to configure the settings of your system from a remote

Page 54 - 4.3.5 PLAYBACK

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 51 | Page 4.3.6.2 ALARM SETTING Click “ALARM” to enter into setup interface; the parameter settings ar

Page 55

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 52 | Page 4.3.6.4 NETWORK Click to access setup interface; the parameter settings are the same as

Page 56

PRODUCT REGISTRATION Model #: QS434 TABLE OF CONTENTS 1 INTRODUCTION ...

Page 57 - 4.3.6 REMOTE SETUP

REMOTE SURVEILLANCE SOFTWARE Model #: QS434 53 | Page BANDWIDTH: Set the bandwidth in kbps (128k, 192k, 256k, 384k, 512k, 1024k) that you want to

Page 58 - 4.3.6.2 ALARM SETTING

PRODUCT SPECIFICATIONS Model #: QS434 54 | Page 5. PRODUCT SPECIFICATIONS ITEM DEVICE PARAMETER SPECIFICATION SYSTEM LANGUAGE ENGLISH/ CHINESE G

Page 59 - 4.3.6.5 SETTING

PRODUCT SPECIFICATIONS Model #: QS434 55 | Page ITEM DEVICE PARAMETER SPECIFICATION ALARM ALARM INPUT 4 ALARM INPUT CONNECTOR ALARM OUTPUT 1 ALA

Page 60 - 4.3.6.7 HOST INFO

FAQ’S Model #: QS434 56 | Page 6. FREQUENTLY ASKED QUESTIONS If your problem is not listed below, please call our toll-free number, 877-998-3440 X

Page 61 - 5. PRODUCT SPECIFICATIONS

FAQ’S Model #: QS434 57 | Page 6. Question: DVR is having problems with real-time images, such as bad image color or serious brightness distort

Page 62 - BASIC WORKING PARAMETERS

FAQ’S Model #: QS434 58 | Page 13. Question: Why does the Remote Control not work? Answer: The address of remote control is not correct The

Page 63 - FAQ’S Model #: QS434

TROUBLESHOOTING Model #: QS434 59 | Page 7. TROUBLESHOOTING Error Possible Causes Solutions • System is not receiving power or is not powering u

Page 64

TROUBLESHOOTING Model #: QS434 60 | Page Error Possible Causes Solutions • The image on the DVR appears but does not have sound • Audio cables a

Page 65

PRODUCT REGISTRATION Model #: QS434 9. DISPLAY ...

Page 66 - 7. TROUBLESHOOTING

INTRODUCTION Model #: QS434 1 | Page 1. INTRODUCTION 1.1 MAIN FEATURES 4 channel CIF/HD1/D1 resolution digital video recorder. It has local record

Page 67

DVR INSTALLATION Model #: QS434 2 | Page 2. DVR INSTALLATION GUIDE 2.1 FRONT PANEL 1. THE FUNCTIONS OF BUTTONS AND CONNECTORS ON FRONT PANEL Item

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