Q-See QD6001D Service Manual download pdf (Page 17)

TROUBLESHOOTING

Problem Solution

No picture or unstable image Check both the power and video connections to the camera.

The on-screen image is blurry. 1. Check the camera focus.

2. Check for ﬁngerprints or dirt on the lens.

3. Check menu settings.

The on-screen image is dim. 1. Check for ﬁngerprints or dirt on the lens.

2. Check monitor settings

3. Check camera SHUTTER/AGC settings.

The on-screen image is dark. 1. Adjust the monitor contrast settings.

2. Adjust camera SHUTTER/AGC settings.

The on-screen image color is incorrect. Check camera WHITE BAL setting.

The on-screen image has a lot of noise. 1. Check camera Noise Reduction settings

2. Check camera auto gain setting in SHUTTER/AGC menu.

No motion detection or privacy frames. Check whether those settings have been enabled.

The screen ﬂickers. Camera may be facing sun, television or computer monitor.

The IR LEDs will not light up 1. Check the power connection to the camera.

2. Power supply may need to be located closer to camera.

3. Change DAY/NIGHT mode on camera to AUTO or B/W mode

The camera is not working properly, is hot, smells or is

producing smoke.

DISCONNECT CAMERA FROM POWER SUPPLY

IMMEDIATELY!

1. Check that correct power supply is in use.

2. Send camera out for repair.

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Q-See QD6001D Service Manual Page 17